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Frequently Asked Questions

Are the non-"all natural" products as safe as "all natural" ones?

We offer premium, all-natural products made with high-quality, plant-based oils and butters, using only natural colors and plant-extracted essential oils.

For those with sensitivities, we also offer an unscented option, providing the same premium quality without added fragrance or essential oils.

Additionally, we've carefully chosen nature-derived colorants that are toxin-free, along with safe, responsibly sourced fragrance oils, which make up 1-2% or less of the total ingredients. Our soap base is crafted with the same premium plant-based oils and butters to ensure a luxurious, natural experience.

Our soaps are 100% free of sulfates, silicones, aldehydes, parabens, and phthalates.

How do I make a custom order or wholesale order?

Please contact us via "CONTACT" page to reach us at cottonbubblesoap@gmail.com. Thank you for your interest.

How fast is the shipping?

The orders will be shipped within 2-5 business days.

Any pre-sale items will take about 4 weeks of production time before they are ready to be shipped. Our cold-processed soaps require 4 weeks of curing time for them to become mild, nourishing, and fully dried. Thank you for your patience.

 What's the exchange/refund policy?

Please kindly check out our Refund & Shipping policy link at the bottom of the page. If you'd like your order modified BEFORE the shipping, please contact customer support at cottonbubble@gmail.com, and we would be happy to assist you. :)

Which soap is the best?

The best soap really depends on your skin type and personal preferences!

Check out the Info page for our 2024 product guide, which includes details on all 10 soaps we offer. They’re listed from the most gentle, Rose Clay & Shea and show 5 all-natural soaps, and additional 5 soaps with "naturally-derived" additives such as colorants and fragrance that are found in nature but for quality control and efficacy reasons synthesized in a controlled environment. Other skincare brands still call these "all-natural".

The founder’s personal all time favorite is Charcoal & Tea Tree, known for its detoxifying and refreshing qualities!